• We offer face to face and telephone consultations. 
• We have appointments available with a range of specialists - first contact physios, mental health practitioners, social prescribers as well as GP's and nurses. 
• To book either call reception on 01229 484100 or book using the NHS app.
• You must register at Reception to use this service - you will need a valid email address, mobile number and a form of photo ID.  You will also be asked security questions to validate your identity.
• If you wish to change or cancel your appointment you can do so via the app or by calling 01229 484100.

• If you feel you need to be seen urgently by a GP during normal hours, then please contact the surgery as soon as possible.  
• Our receptionists will need take a few details from you to find you a suitable appointment.
• In certain instances this may mean being advised to go to A&E.

• Ring 01229 484100 during surgery hours to request.
• Receptionists will take some details as not all problems can be dealt with safely over the phone.
• Book online via the NHS app. 
• Please note, where a time for the GP to phone you is given, it is only an approximate time as GP clinics can over run.

As a result of the National drive to ensure everyone has convenient access to GP services, 7 days a week, GP practices and Cumbria Health On Call, the local Out of Hours service provider, are working together to offer GP, nurse and health care assistant appointments in the evenings, at weekends and on Bank Holidays.

The Service, running since September 2017, includes pre-bookable and same day general practice appointments on weekdays from 6.00 pm to 10.00 pm and on both Saturday and Sunday.

What is currently available?

The South Cumbria Extended Access Service is provided by Cumbria Health on Call (CHOC) from four sites:

GP appointments are for all routine conditions but exclude patients with on-going chronic conditions which require continuity of care from their usual GP, e.g. patients with severe on-going mental health issues.

Nurse Practitioner appointments are for all routine conditions. However Nurse Practitioners cannot see patients who are pregnant, children under 2 years of age, and patients with ongoing chronic conditions requiring continuity of care from their usual GP, e.g. patients with severe on-going mental health issues.

Practice Nurses provide annual reviews for adults over 16 years old with a long-term condition, e.g. COPD, Asthma, hypertension and cardiovascular disease.

Healthcare Assistants can carry out blood testing; basic patient observations (monitoring and recording patients' conditions by taking temperatures, pulse, respirations and weight); blood sugar and urinalysis; new and annual patient health checks; and ECG recording. They CANNOT undertake ear syringing or dressings. HCAs will see children 12 and over if accompanied by an adult and 16 years and over unaccompanied.

How to Book

Patients can book any of these appointments via their practice receptionist as usual or by calling the service direct on 03000 247 247.

• If you are housebound and require a home visit, please contact the surgery before 11:00am wherever possible.
• Our receptionist will need to take some details.
• You may be visited by a member of our Home Visiting Team, a community nurse or GP.

• GP services are under increasing pressure - If you cannot attend an appointment for any reason, please inform us as soon as possible in order for us to give the slot to someone else. 
• To cancel:
  • Call on 01229 484100 or
  • Use the NHS app  - go to Upcoming & Past Appointments

https://www.drjohnstonandpartners.co.uk/the-nhs-app

We have a texting service which allows you to receive confirmation and reminders about your appointments - please let our reception team know if you DON'T want to receive these.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

View the NHS Travel Vaccination Advice